Privacy Policy
Last updated: September 19, 2026
1. What We Collect
When you place an order, we collect your name, email, shipping address, and payment information. We also collect order history and any messages you send us. We don't sell your personal information to anyone.
2. How We Use Your Information
- To process and ship your orders
- To send order confirmations and tracking updates
- To respond to your questions and support requests
- To prevent fraud and protect our business
3. Payment Security
Payments are processed through Shopify's secure payment system. We never see or store your full credit card information — it's encrypted and handled directly by the payment processor.
4. Cookies & Analytics
Our website uses cookies for basic functionality (like your cart) and may use analytics tools to understand traffic patterns. We don't track you across other websites for advertising.
5. Third-Party Services
We use Shopify for e-commerce, and shipping carriers for delivery. These services may have access to your name and address for order fulfillment. Each service has its own privacy practices.
6. Your Rights
You can request a copy of your data, ask us to correct it, or ask us to delete it. Email hello@aurahomeanddecor.com with any privacy request. We'll respond within 30 days.
7. Children's Privacy
Our website is not intended for children under 13. We don't knowingly collect information from children. If you believe a child has provided us information, contact us and we'll delete it.
8. Contact
Questions about your privacy? Email us at hello@aurahomeanddecor.com.